Terms of Service

1. Parties and Scope

These Terms of Service form an agreement between Bielbook Yazılım ve Teknoloji Hizmetleri A.Ş. ("BielbooK") and individual users ("Customer"), business accounts ("Business") and professional accounts ("Professional") using the BielbooK platform. By using the platform, you accept these terms.

2. Service Description

BielbooK is an online platform that enables businesses in the beauty, health and wellness sector to manage appointments, and allows customers to easily book appointments with those businesses.

3. Account Security

• You must provide accurate and current information at registration.
• You are responsible for your account security; do not share your password.
• Report any unauthorised access immediately to info@bielbook.com.

4. Prohibited Uses

• Spam, fraud or phishing attempts
• Fake reviews or rating manipulation
• Using bots or attack tools against platform infrastructure
• Sharing content containing hate speech, discrimination or harassment

5. Intellectual Property

All software, design, logos and content belong to BielbooK. Registration grants you only a personal, non-transferable right to use the platform.

6. Limitation of Liability

BielbooK is an intermediary platform and is not a party to the service relationship between business and customer. The business is responsible for service quality.

7. Account Deletion

To delete your account, use "Account Settings → Delete Account" in the app. Personal data will be deleted or anonymised within 30 days.

8. Governing Law

For users in Turkey, this agreement is governed by Turkish law with Istanbul courts having jurisdiction. EU consumer protection legislation is reserved for EU users.

9. Contact

Email: info@bielbook.com
Address: Rua Mario Cesariny 3 1F 1600-313 Lisboa